Last Updated: January 2026 GDPR Compliant

299bet pic Privacy Policy — Our Full Commitment to Protecting Your Information

Your personal data matters more to us than business. On this page, we clearly explain — what information we collect, why we collect it, and how we keep it safe.

Core Privacy Guarantees
Your Data Is Never Sold to Third Parties
All data encrypted with 256-bit SSL
Request data deletion at any time
Limited staff access, audit logs maintained
GDPR & International Standards Compliant

Our Approach to Data Security

How 299bet pic Protects Your Privacy

🔐
End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption — completely unreadable to any hacker.

🚫
No Data Selling

Your name, phone number, or email will never be sold to advertisers or third parties. This is a non-negotiable policy.

🧾
Transparent Data Use

This page clearly explains what data is used and for what purpose. There are no hidden agendas.

🗑️
Right to Erasure

You may request deletion of your personal data at any time, and we will process it within the specified timeframe.

👁️
Limited Access Policy

Only authorized personnel can access the necessary data. Every access is logged and audited.

📋
International Standards Compliant

Our Privacy Policy is built in accordance with GDPR and international data protection standards.

01

Introduction

299bet pic (https://299betpic.app) is fully committed to your privacy. This Privacy Policy explains in detail what information is collected when you use our platform, how it is used, and how it is kept secure.

By creating an account or using 299bet pic, you agree to this Privacy Policy. Please read it carefully before you get started.

In brief: We collect only the information we need, never sell it to third parties, and will delete it upon your request at any time.

02

What Information We Collect

299bet pic collects different types of information at different stages. The table below provides a full breakdown:

Data Type When data is collected Mandatory?
Name & Date of Birth At Registration Yes
Mobile Number / Email At Registration Yes
Address During KYC Verification Yes for KYC
ID Document Photo During KYC Verification Yes, for large withdrawals
Payment Information On Deposits & Withdrawals Yes
IP Address & Device Information Automatically on Every Login For Security
Browsing & Gaming History While Using the Platform For Service Improvement

We only collect information that is strictly necessary to provide our services, ensure security, and meet legal obligations. Collecting data beyond what is needed goes against our policy.

03

Purpose of Data Use

299bet pic uses the data it collects for the following purposes:

  • Account Management: For creating your account, verifying logins, and confirming your identity.
  • Service Delivery: To deliver betting, gaming, and payment services properly.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Contact: For important updates, transaction confirmations, and support.
  • Improvements: To analyze user experience and improve the platform.
  • Legal Obligation: To meet the requirements of regulatory authorities.

We never share your data with advertising companies, and we will not send you marketing messages without your consent.

04

Cookie Policy

Cookies are small text files stored in your browser. 299bet pic uses cookies to make your experience smoother and more personalized.

Types of cookies we use:

  • Essential Cookies: To maintain your login session and keep core platform functions running. These cannot be disabled.
  • Performance Cookies: To identify slow-performing areas of the platform. These collect anonymous data only.
  • Functional Cookies: To remember your language preferences and settings.

You can manage or clear cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the platform.

05

Data Sharing — Who We Share With & When

299bet pic does not sell your data. However, in certain circumstances, limited information may be shared with third parties:

  • Payment Processors: Service providers like bKash, Nagad, and Rocket receive only the information needed to process your transactions.
  • KYC Provider: Authorized third party for identity verification.
  • Legal Authorities: By court order or government request — only when legally required.
  • Anti-Fraud System: Specialized services for fraud detection.

In each of the above cases, only the minimum data necessary to fulfill the purpose is shared. All third parties are required to comply with our privacy standards.

To be clear: We never share your information with advertisers, data brokers, or any unrelated third parties.

06

Data Retention Period

299bet pic does not retain your data indefinitely. Each category of data has its own retention period:

  • Account Information: For the duration of account activity and 5 years after closure (as required by law).
  • Transaction Records: 7 years (as required by financial regulatory rules).
  • KYC Documents: 5 years after account closure.
  • Gaming History: 3 years.
  • Logs & Security Data: 1 year.

Once the retention period expires, data is securely deleted or anonymized.

07

Your Rights

Every user registered at 299bet pic has the following rights over their personal data:

👁️
Right to Access Data

You can request to see exactly what data we hold about you at any time.

✏️
Right to Rectification

You can request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You may request deletion of any data beyond what is required by legal obligation.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

📦
Right to Data Portability

You can request your data in a portable format (JSON/CSV).

📩
Right to Complain

If you believe your privacy has been violated, you can file a complaint directly with us or with the relevant regulatory authority.

To exercise these rights support@299betpic.appEmail us at. We will respond within 30 business days.

08

Security Measures

299bet pic uses multiple layers of security to protect your information:

  • 256-bit SSL/TLS Encryption: Industry-standard encryption applied to all data transfers.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & Intrusion Detection: Active monitoring to defend against external threats.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Data Backup: Data is backed up on secure, encrypted servers.
  • Staff Training: All staff are trained and contractually bound on data protection.

In the event of a cyberattack or data breach, we will notify affected users within 72 hours and take immediate action.

09

Policy Changes & Updates

299bet pic may update this Privacy Policy as needed. For significant changes, we will:

  • We'll notify you via email or an in-platform notification.
  • We will display the update date at the top of the page.
  • For significant changes, we will provide at least 30 days' notice before they take effect.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

10

Contact Us

For any questions, complaints, or requests regarding our privacy policy, please contact our data protection team:

  • Email: support@299betpic.app
  • Live Chat: Active 24/7, with support available in Bengali
  • Help Center: FAQ Page View

We aim to respond within 30 business days. For urgent matters, reach out via live chat for faster assistance.

Play Safe, Enjoy with Peace of Mind

Your data is fully secure at 299bet pic. Join now and enjoy the safest betting experience in Bangladesh.

18+ | Play Responsibly | Your Data is Fully Protected

বাংলা